Q: How do I care for my items?
A: Please refer to Product Care to view more information.
Q: Do you ship internationally?
A: We do!
Q: What are the shipping rates?
A: Shipping to the United States has a flat rate shipping fee of $4 (tracking number included). International shipping has a flat rate shipping fee of $13 (includes delivery confirmation. Please refer to Shipping Information to view more information on shipping.
Q: When will I get my items?
A: Your items are shipped via USPS. For domestic mail, you will receive your items within 3-5 business days after they are shipped (this does not include processing time). It may take up to 2 weeks for international delivery.
Q: What is your return/exchange policy?
A: If there is a problem with your order, please email email@example.com.
Q: What forms of payment do you accept?
A: We accept all major credit cards including, Visa, American Express, Discover, MasterCard, and Paypal. Sorry, no cash or personal checks.
Q: How do I enter my discount code?
A: Enter discount codes when you click on your cart, prior to checkout!